Google should have a 'zero stars' option for these...

Google should have a 'zero stars' option for these reviews. One star is way to good for the service I am getting from iiNet.
I have had a simple issue for 5 days ON A BUSINESS ACCOUNT and they are not addressing it.
This is the bad old days. Being put on hold forever. Being passed around from person to person. Every time I call, I have to start over again.
No one understands what I am talking about and I have to explain a technical issue to a non-technical person.
I am so sick of these jokers I am going to change to another company. At lease with a fresh connection, I might have a chance of working internet.
And iiNet, your port blocking fetish is a total nightmare. Get over yourselves and stop doing this. No one else in the industry does it... why on earth do you?