While i have no complaints against Dr Moore, my o...

While i have no complaints against Dr Moore, my one complaint is that NONE of his staff returns phone calls. T have been trying for 3 days to get someone to return my calls, and I make at least 2 a day. You cannot ever get a live person to answer phone calls. I am really frustrated with this location!

SECOND REVIEW---October 13 review. On October 10 or 11, I received an automated text about an appointment on October 12. Because I had no idea why i had an appointment, I made a phone call to the office on the morning of October 11, AND AS USUAL,no one answered. I left a message and was told They would call me back "BY THE AFTERNOON." Of course that never happened. I went to my apointment at 1:30 pm on October 12.. I mentioned to the girl at the window that 24 bours later I STILL did not get a phone call. This office needs some SERIOUS overhaul. When you say you ar going to call back, then SOMEBODY sbould b responsible for that. Get a new office manager that can do her job. Micro manage your people if necessary! in ADDITION to that, they gave me a wrong appointment date, and I did not get my procedure. Don't know when OR IF that will even happen. I have managed a law firm before I retired, and I could manage this office 10 times better than this person. I sensed very little concern over all of this, and felt like no one cared! There was very little concern at all, quiet frankly! Overall, I am generally frustrated with this business.