George Osborne

Review of Route 46 Chrysler Jeep Dodge

Seems like they can care less how important your v...

Seems like they can care less how important your vehicle is to you. My check engine light came on. It was an issue with the #2 cylinder. The had my car for 3 days. No Calls No update. I finally called and they tell me oh yea its ready. I get my car and one day later the check engine light goes on again and the vehicle looses horsepower. Towed the vehicle back and now they say its a pressure gauge. You worked on my engine and the next day another issue. Hmmmm Really and not covered under warranty. So now they had it for another three days and it was supposed to be ready yesterday afternoon. SURPRISE No calls to tell me its done. Call today and they say Oh yes its ready. Piss poor customer service.. BTW did I say when I purchased the vehicle, they said I would get a loaner. Well that did not happen either. I dont know about you, but my company car is extremely important to me and my business to have it go to a dealer that can care less about you. Not happening again. Think twice before you send your vehicle there.