Mike Byrnes

Review of BMW of San Antonio

This service department is a joke and a fraud. The...

This service department is a joke and a fraud. They will take your money if you are ignorant. I have a 2004 Z4 that was leaking coolant. I took it in to have it looked at and they said my expansion tank was badly split open and leaking. They could fix it for $1200. I decided that was REDICULOUS and opted instead to buy the tank and install it myself. Tank cost $125. I drove the car home against their advise and changed out the tank. As an amateur mechanic it took me less than one hour. Here is the interesting part. When I changed out the tank I noticed NOTHING wrong with the original one. Since I installed the new one already I did not want to take it out and take it back....should have. I reassembled everything and tested the new tank. The car leaked as badly as it did when I first started. As it turned out the radiator cap o-ring was the culprit the whole time. I went to the auto parts store and purchased a 59 cent o-ring and it fixed the problem. This place sucks!!!!! They would have taken me for $1200 plus a new radiator cap if I had not been on my toes. NEVER go there. They are crooked. this was just a few months ago.