"Laid back beach property with 3 pools" is accurat...

"Laid back beach property with 3 pools" is accurate. Staff, service, and experience we're all laid back and it showed. Wen with family for a birthday event and was incredibly overwhelmed by the relaxed attention, service, and ease of check-in all left much to be desired. Not very busy, but still left me aghast by the conditions of the rooms, underperforming a/c, and hour+ service times at the restaurant.

Will not be returning.