Siti Shafira Abd Majid

Review of Dommal Food Services Sdn Bhd

Today i made online order for self pick up at Telu...

Today i made online order for self pick up at Teluk Intan's branch. Time to collect i put Now because just nearby with my place. Surprisingly, after 15min i go there my order still not ready meanwhile in the order tracker already done for pick up. I'm order 4 personal pizza. When i ask again at the counter they said not ready yet. They did check the ready order, but couldn't find my name. Then i have to wait another 30min. After that they give me 2 pizza only. My order is 4 personal pizza. When i ask the another 2 they said my order just 2 pizza. How come?! I ask them to check again. My goodness, they find my name on the ready order! They said misheard my name! I'm order for self pick up, and i had to wait for 45min?!!! And the staff never say sorry!! What a bad service you have! Please train your staff properly especially Miss Alia. Very rude!