F A

Review of Glendale Dodge Chrysler Jeep

Stay far, far, far. The most frustrating dealershi...

Stay far, far, far. The most frustrating dealership to deal with. It wasn't just one thing but almost every time I visit, something comes up, no one follows up, or just plain incompetence. I would list a laundry list of problems but the biggest one was when I lost my keys. Yes, that's my fault. I was quoted 2 to 3 weeks before it arrives. I was resigned to this fact.

Apparently my key arrived the day after. August 30th. Now I know this was a holiday weekend so I did not expect them to give me a call during the weekend. But it is now September 9th, and I'm just finding out now that the key arrived almost 10 days ago. Yet a whole business week passed and no one called, followed up on me, or anything of the like. I basically took Uber and spent alot of money trying to get around as my job requires me to drive everywhere.

This dealership makes an already frustrating experience (car maintenance, parts and repairs) frustratingly alot more difficult to a whole new level. It's pretty amazing, to be quite honest with you.