I've been struggling to get fibre from mweb for tw...

I've been struggling to get fibre from mweb for two months now and I've never in my life received such bad service and there is absolutely no communication with their clients. Every time there is a problem they just leave it until I eventually call them. This takes two hours out of my day every time because that's how long it takes to actually reach someone that can help you.

Now I'm trying to cancel my order because I haven't received anything yet so no additional cost should be applicable but as soon as I call them and ask about this they just hang up.

So I can't get fibre and I can't cancel my order? This is truly shocking.