Made an appointment , when I called they said they...

Made an appointment , when I called they said they had to put it on the computer it would take about an hour it was 14.99 to do this after sitting their for 3 hours and heard I asked what was going on nobody knew anything all on lunch after waiting another hour they came out told me what was wrong said it would take another 45 min to an hour ended up paying 172.42 in labor plus another 46.94 for the actual work on the car than the price of the part, shop supplies 25.86 than the tax, what happened to the 14.99 for the computer test , nothing like working over an senior woman never ever will I ever use a dealership, I will sell the car