I've heard some great things about this place. How...

I've heard some great things about this place. How the music was good, food was amazing. Plus working near by was a super plus for me. So I took a chance after reading the reviews online. A chance I am now sorry for and should of ordered McDonald's instead. And note I HATE McDonald's.
Chicken was practically burnt yet it was undercooked. Yes very pink on the inside burnt on the outside. Soggy chips with the pretty good Rubin. Rubin was good but everything else was bad bad bad! Needless to say I will NOT be returning nor would I recommend anyone here.