Caryn Hill

Review of MYOB Limited

Very disappointed at the seeming lack of concern b...

Very disappointed at the seeming lack of concern by MYOB to an issue raised that will affect anyone who does regular recurring journal entries. It is an big issue that is likely to cause errors in financial projections and EOM accounts, relating to the fact that in version 2019.2 and 2019.3 if you pick up a journal entry that has been recorded from a recurring transaction and reverse it, it updates the recurring transaction to the reversal. The outcome of this is that next time you pick up the accrual transaction you will be recording the reversal instead of the accrual. Fine maybe for experienced bookkeepers but for anyone new it could be a problem, or for newish sole traders etc who don't have much bookkeeping experience. There are workarounds but they will take significantly more time and attention to detail when previously this wasn't needed. Now considering moving to Xero after 20 years loyalty to MYOB.