One of the bathrooms in the condo had mold/mildew ...

One of the bathrooms in the condo had mold/mildew up and down the walls. We called and somebody came to look at it. Then they said they would get back to us. 3 days later we called back and asked for a discount (since we had paid for 3 bathrooms, not 2), and only then did somebody come and use mold remover to fix the problem.