Horrible experience with Jim Butler Chevrolet toda...

Horrible experience with Jim Butler Chevrolet today. I took my new 2017 Silverado in for an installation of a truck bed cover. My truck turned a 1000 miles on the way. I was called about 6 hours later and told it was ready. I pick it up and the seat was completely out of adjustment and the radio station was changed and the a.c. was turned all the way down, and cruise control was on. Total disrespect. I called Brett Estes and complained. Then I notice that the odometer was 1152! Someone took my new truck for a ride. Not cool. Not cool at all. Right now I'm waiting to hear what Jim Butler Chevrolet will do to make this right. Stay tuned.

So, today I spoke with Adam/Alex, whatever. Sales manager. My daughter was in the truck with me. He yelled and said "all you're trying to do is get something free!" That's the short version. Jim Butler Chevrolet, seriously? Is this how you treat customers? Pathetic. They offered a tire rotation...

I've been told that the dealership has mileage logs and video surveillance footage that don't match my memories of the mileage on the truck. Please disregard the above comments referring to mileage. This request is made under threat of "a team of lawyers." When customer service falls to the level of threatening customers with a "team of lawyers" there are serious issues with a company.