Richard Waldbott Jr

Review of Athene Annuity & Life Assuranc...

If I could, I would give this review a zero. Due t...

If I could, I would give this review a zero. Due to an upcoming medical procedure, I asked if they could close out an IRA and waive the usurious 12% withdrawal penalty and close it out with a check that takes out only federal and state taxes. Not only did they not take out the taxes but they sent me a check with only the usurious penalty taken out. I did not ask for this. With a very helpful representative, she re-deposited the check and the amount was put back into my account according to two follow up conversations with helpful representatives, although they were very protective of higher ranking individuals whom I do not consider reputable. Not only that but I am concerned that the account has lost considerable value despite an overall rise in the market.
My indexed annuity has also lost value despite a rise in market value. I have also been quoted a plethora of penalties and fees when I make the decision to cash in the annuity. This has caused me anxiety that will last my entire lifetime.
In addition to my anxiety over the value of my unfortunate accounts with Athene, they are having considerable trouble getting my name correct on correspondences through the US Mail. I am very particular about the Jr at the end of my name. Due to some stupid technicality, the representative said the new system could not accomodate that. She would try hard on my behalf but could not guarantee any results. I am also very concerned with the inability to get in touch with a supervisor. What are the representatives protecting?