Samuel Suther

Review of Roompot Recreatie

@Adrian: Anything new from Parkmanagement? Nobody ...

@Adrian: Anything new from Parkmanagement? Nobody contacted me yet.
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We booked the mobile home with the number 1717 on the premises of Roompot Beach Resort via eezz.nl.

This was in a very bad and neglected condition.
Upon entering it smelled musty, the curtain on the front door was so dirty that you couldn't be touched.
The sofa cushions were also extremely dirty (see photos), even though they could easily be removed with a zipper for cleaning.
The sheets weren't much better, and under the mattress there was a baby pacifier and a condom from one of the previous tenants, along with other dirt.

There was mold on the ceiling in both bedrooms, as well as in one of the bathrooms.

The fact that the bungalow is right in front of the sewage treatment plant and that a spicy gush blows over it doesn't make it any better, but it would have been manageable if the accommodation had been well maintained.

The garden was overgrown and has not seen any garden tools for a long time.

Out of sheer misery, we then invested ourselves and washed some blankets and the curtains at our own expense and bought a room fragrance to whitewash the musty smells.

We then put the blankets over the couch, hung up the washed curtains and set up the room fragrance. It wasn't great, but at least it was bearable.

Due to our request for an opinion on these points, we were replied in writing that there was nothing we could do about it, as we did not report this directly on arrival.

We reported it after 5 days.

Because of the things reported by us that simply cannot come from us, such as mold, and extremely dirty materials (which you could never mess up like that in 5 days) no goodwill is really disappointed us.

Something can always go wrong (even if there was a lot here), but what matters is how the provider reacts to it.
Instead of a standard letter, it would have been customer-oriented if at least one employee had a look at this on site and then at least offered goodwill for the things that were clearly the result of insufficient maintenance.

For us it will probably have been the last time we booked through eezz.nl.