Any idea why the smart meters installed in Dalkey ...

Any idea why the smart meters installed in Dalkey is not acting smart? Still being asked to submit meter readings. I called the provider and they asked me to reach out to your office. I was waiting to talk to someone for 40 minutes on the call but no response.

The new meters where installed last year but theres no real improvements with bills, instead it seems to be giving me more expensive bills after installing the new meters.

Have to wonder if ESB new smart meters are set that way.