Cinzia Preziosa

Review of Beauty-Luxury Spa

I strongly advise against buying products from bea...

I strongly advise against buying products from beauty Luxury because the company is unable to provide after-sales technical assistance during the warranty period and beyond. They have no qualified technical personnel and the products are Chinese imports with a minimum life span. They are importers without knowing anything or little about what they deal with and they say that the products are made in Italy.
I asked for certainty that it was of Italian production and they confirmed it for me. It's not true.
I received the tub without an instruction manual, neither for installation nor for use.
The radio never went out and the tub is leaking water.
The tank broke during the warranty period and the company was unable to repair it for me and, worse still, they ignore my reminders.
But they want the money upfront, everyone.
This is not the behavior of a serious company.
Now the practice is entrusted to my lawyer.