Changing my review to a 1 star. We got lucky when ...

Changing my review to a 1 star. We got lucky when the casino gifted us a free stay at the Hilton in Feb. This was the second time we got a free stay from the casino. The first time was amazing, so we were really looking forward to stay here again. We checked in on the 13th and the woman at the front desk was lovely. They gave us room 714. When we got to our room and took a look around, the jacuzzi was broken. The outer part of the tub was just falling off.. it looked like it was held up by tape .. We called up the courtesy desk and they sent in a handy man who fixed it right away which was appreciated. We then went to the buffet and casino for a few hours and came back to our room ready to call it a night. Sitting on the bed, we then noticed very unpleasant things. There was black strands of hair on the pillows and sheets, questionable stains on the headboard, the tv had a cracked screen, there was no control over the heat, the dresser looked like someone had kicked it as there was an ugly dent in it and there was a gross sticky stain on the writing desk and the same sticky substance was on one of the blue "Make it Right" hotel cards!!! Seriously?? We were so incredibly disgusted and grossed out that we packed up and didn't even bother staying the night. Staff at the front desk didn't seem to care or ask why we were checking out so early. Thank goodness we didn't pay to stay here. It's pretty awful to think people are paying to sleep and stay in a filthy room like that. What a joke.