Dino and Bart were amazing to work with at this lo...

Dino and Bart were amazing to work with at this location. We went in not expecting to make a purchase, but to get an idea of what we were in for when we were fully ready to buy our Toyota Highlander Hybrid. My husband walked into the lot and immediately knew that we were in trouble. There in the middle of the used lot, but looking completely new, was a gray-blue Highlander. Dino came out to help him right away, and made no judgments about his ability (or lack-there-of) to purchase such an expensive model. Being 26, we have been looked over in so many sales situations, including the new side of this Toyota location, as being too young to be purchasing a substantial SUV, and thus not worth their time. DIno was warm, friendly and super helpful. He went over all of the details with my husband, and he was hooked. They took him to Bart to figure out what finances would look like and my husbanded doubted I would be okay with what they came up with. He did a little test drive, but told them he couldn't commit to anything without my approval, and I was working until 4:30 at the time. They had him sign a quick release, and told him, "Take it to show it off, and bring it back by 3pm." So he brought it by my work and I was stunned! It was basically a new 2013 Toyota Highlander Hybrid, with only 5,000 miles, at a pre-owned price. We couldn't beat that. Needless to say, after some financial finagling, we went back after I got off work to purchase the car. While my husband was gone to pick me up from work in our other car, Dino had had the car washed, detailed, and filled up on gas anew! Great service!!! Bart was down to earth and honest with us as we went over coverage options and details, and he gave us some great deals on additions to the service plan and warranty! We were incredibly pleased with the entire experience, and have had some service appointments since then, and have been treated just as well. Thank you so much, Dino, Bart and Toyota Sunnyvale Pre-owned! You guys rock.