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Laurette Giardino

4 years ago

They are just like all media companies they overch...

They are just like all media companies they overcharge the only good thing is no yearly contract and the employees are friendly & helpful.
Optimum is based mostly in Long Island and we are forgotten up here in the Hudson Valley, their ads say multiple wifi locations NOT HERE. I used their app to find wifi and while driving ( was passenger) down route 9 I had the app open and trust me there were so few wifi hotspots.
I keep hoping they will open up the ability to choose other cable companies maybe then the pricing will become competitive and go down. In the Hudson Valley we have Time Warner & Verizon but they have their own sections and you cannot switch to one of them if you don't live in their domain. This rigs the prices so they can charge anything they want.
The only reason I haven't switched to direct tv is the 2 yr contract, it they drop that i will switch it's no guarantee they are better but at least I'd get a chance to find out
The 2 stars are for customer service and no contract

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