Jonathan V

Review of Roadshow BMW/ MINI

Classic bait and switch. I drove down from Nashvil...

Classic bait and switch. I drove down from Nashville to test drive a vehicle listed on their website. I spoke with the sales assistant, Brittany, multiple times throughout the week and she shared some information about the car and confirmed that it was still available. I called the morning I had planned to come down and was told it would be cleaned up and waiting for me when I got there. I took off work and drove over 3 hours to the dealership. Upon arrival I was informed by the salesman, Marcus Cooper, that the vehicle had been sold a while back . When I questioned this he reluctantly did more research and found that it had actually been sold right before I arrived. Really??? I thought the car would be waiting for me? I personally believe that it was never on the lot and they used it as a ploy to get people in the door. He tried pushing some undesirable, overpriced cars on me before I finally realized what was happening. He did say his manager was willing to offer a $400 discount for my troubles. Laughable! I m pretty sure Marcus couldn t have cared less and just went back to scrolling Instagram or napping in the break room. Such a waste of time!!! I had a Memphis friend warm me about Roadshow and turns out they were right. There s no way these google reviews are legitimate. I ll forever badmouth Roadshow for their unprofessionalism and total incompetence. Whatever you do, do not trust them!