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chris dehesa

4 years ago

I can't believe the lack of communication between ...

I can't believe the lack of communication between patient and this business. I can't stress this enough, if you have insurance with a separate hospital.. like Kaiser. Your looking for a headache of problems. I have been dealing with billing for over a year because Eisenhower Medical Center couldn't process my medical information from when I had given them at the ER. I have disputed billing that took over 6 months and now I just received another bill from over a year ago through a collection agency. This is the first time I was notified of this bill. I called Eisenhower and they claim I owe a separate bill (Physician Bill) that wasn't processed through my insurance. Kaiser has no record of this bill and this leaves me in a very vulnerable situation. I will never go here again!

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