Megan Samples

Review of Sandy Beach Resort

Overall the customer service has been fine but whe...

Overall the customer service has been fine but when we went to go check in the woman at the counter was very rude. She wouldn t make any eye contact and was short on anything we ask her. I felt like she had to go out of her way to help us when it s her job. The room is decent and clean. The bed was awful and as soon as you sat on it you sank to the box spring. We tried going to the pool multiple days but they were so packed it was impossible. I understand that their are a lot of people that are staying here but I can t count the number of people who we saw just walk in from the beach or the side parking lot that weren t even staying here just walk through the gate. One of which busted a bottle of wine on the ground and just swept all their trash and whatever they could clean up off in the dunes. The resort gives us wrist bands to wear for the pool. Why aren t they being enforced. Not to mention the gentleman down at the pool now with a glass of wine. We paid almost a grand to stay here and it s not worth it. If I m going to pay this type of money I want to be able to use the amenities that we paid for instead of it being taken away by freeloaders that the resort isn t monitoring.