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I have a Reverse Osmosis system that worked fine f...

I have a Reverse Osmosis system that worked fine for a year and stopped working. I was told it probably needed a filter. I bought the filter pack and it still didn't work so I was told it may be the pump. I bought a new pump and it still didn't work. I had to send it back and have it tested. I was charged labor and part of the shipping costs during the process. I spent enough to buy a new system and ended up figuring it out myself. The whole ordeal took over a month because of shipping and their suggestions were do this and call back later. There wasn't any follow up and no one took responsibility for their product. I definitely will not purchase from US Water Systems or recommend them to anyone.

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