Very disappointed with the service, we bought an A...

Very disappointed with the service, we bought an Acura TL and purchased the additional coverage to cover any issues with the vehicle. It has been two months since the vehicle was purchased and we have been left stranded between going back and forth trying to fix the vehicle. Within the first few days we noticed the car had issues and we went back in to try and swap out to something else and the sales people guaranteed that they would either fix the car or switch us out to something comparable. So far neither has happened. There has been empty promises and has made us feel weary of the whole experience.