Asked if they can adjust my front derailleur - the...

Asked if they can adjust my front derailleur - they offered 2 tuning setups - $85 and $110 which will include everything. When I asked if they can only adjust what I'm asking - they said they can do it, but it will take 2 weeks! I asked if they can give me a date or call me when they actually ready to work on my bike so I can bring it the same day - they said they can't do that. 2 weeks for something that can be done in a few hours max! Seriously?! Of course, I don't know how good they actually at fixing or maintain the bikes - so that's why it's only 3 out of 5 stars. If I own that place - I'd be more flexible with all the customers who want to bring you money.
Upd: 4 stars for detailed response! Will try to come back with bike next time. Thx!