Charise Bennett

Review of Best Western Plus Lakeway Inn ...

We arrived late at night, there was an issue with ...

We arrived late at night, there was an issue with the room due to a former guest, the staff was quick to give us another room and apologize for the inconvenience. The Sheraton always has great customer service and this is why we will chose to stay here again. I understand issues happen but it's how the staff handles the issue that matters most.