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After lunch there today (8th, June 2014) and as a ...

After lunch there today (8th, June 2014) and as a now ex-regular customer, please be well advised to give this place a miss at busy times. The service is slow (10-15 minutes for drinks; 30-40 minutes for food) and attention to cleanliness poor (tables not wiped between parties and cutlery having to be requested after the food eventually arrived). Once the food did arrive, the roast beef was inedible (grisly and tough) and the Yorkshire Pudding wouldn't have seen the light of day north of Watford. To top it all off, when I answered re the above to the young barman when he asked if "I had enjoyed it?", he responded by informing me "Well it isn't my fault!" I replied that he obviously didn't care what his clients thought and he impertinently told me that it was the way I had addressed the matter. One of the more senior staff intervened and went to inform the manager, who after another period of waiting showed the same level of concern and interest simply stating that he was busy (why enter the catering and service industry then?!?) and that he would have a word with him. They don't deserve your custom!

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