Extremely unprofessional. My wife purchased a veh...

Extremely unprofessional. My wife purchased a vehicle from the prior owners of this dealership back in 2010. She has been bringing her car there for service at least twice a year since then. She always loved the customer service provided. Things changed with new ownership. My wife nonetheless continued to bring her vehicle there as the employee that serviced her vehicle remained the same. My wife had her car serviced last week. She was dissatisfied with customer service. She received an email from the dealership requesting a review. She responded by informing them of her dissatisfaction with the new ownership/management. Rather than addressing her concerns, the dealership responded by forwarding copy of all the 4 stars reviews the dealership received from other customers. Very unprofessional. We were considering trading the 2011 vehicle for a new Mercedes. We will not be returning to that Mercedes dealership!