Tv Lu Review of Hotel Dreams Palm Beach Punta ...
We are a group of 68 people who have chosen this h...
We are a group of 68 people who have chosen this hotel for the holidays. (Nearly CAN $ 115,000, We pay) One word to describe the experience "TERRIBLE" Starting with check-in, it took hours and hours to get our rooms, with their 25 years of existence, they will have to be more organized to accommodate a large group. Then the rooms have a lot of problems (air conditioning does not work for several rooms, the beds have a big hole in the middle, it smells bad around the rooms, a family member got stung by the bugs in bed, rooms are old, they should have their rooms renovated after 25 years of operation). The food in the buffet does not have many varieties compared to other places rated 4 star and more. They just have squid, mussels and fish as seafood, to have an egg for your breakfast in the morning, get ready to wait 20 min queue line . The manager of the place said, its normal because it is high season, so be prepared to wait and waste your time in queue line for an egg! They do not have many employees on the floor. By the way it looks like the employees are not happy to work at this hotel, no one smiles! Aside from the maid and staff at the Japanese restaurant we give each $ 10 each ! before we start our supper as we want good service (so do not forget to give tips before and then you will get good service!) Guaranteed! !!). The food at the Japanese restaurant is too salty, a friend had a gorged beer and it smelled like sewage, the result the next day he had diarrhea (no less than 12 people from the group of 68 had the diarrhea so 17% that you are going to have diarrhea during your stay, bring medication otherwise it will cost you expensive to the hotel) the steak at the sea side is acceptable and the pasta at the italian restaurant is good. Wow thank you very much chef for the whole week! The beach is dirty a lot of seaweed, one of the managers told us it is the season, so you can not do anything against Mother Nature so choose your season to spend time at the Dream palm, I guess summer is not the ideal time! Entiendes? As we have had a lot of problems and we are going to see someone to help us solve, we are strolling around and wasting our time, the Sunwing guy puts the fault to the hotel, the manager of the hotel put the fault to someone else, after 2 hours of waiting for him to report the facts to the boss to fix a few things, the manager tells us that he can do anything for us apart from changing rooms for those who had problems, for the rest "TOO BAD!" We had $ 200 coupons but this is not accepted anywhere in the hotel, we want to pay a bottle of wine and 3 people at Sea Side restaurant came to check the coupon and no one can confirm anything. ( no communication between the staff ) I was in Mexico, Cuba and the Dominican Republic in the past, I never complained anything but at the Dream is not worth the money you spend , so before you book your tickets, do some research, a lot of people rate 1 star for a reason .
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