Moiz Shad

Review of Premier Transportation Service...

On 1/20/2015 at the airport Terminal A, Entry A15,...

On 1/20/2015 at the airport Terminal A, Entry A15, Level 3 Parking Garage I've gotten door dinged by one of Premier Limousine Drivers/Greeters. I was sitting in my vehicle and felt hit by someone or something. I looked at my passenger side view mirror and noticed a person with an opened door right next to my door. By the time I exited my vehicle and was ready to confront the driver, the actual person, the Greeter, had left the scene. I approached the driver, Richard C., and showed him the damage by exactly lining up his rear driver side door to my rear passenger door. He apologized and gave me his name and company information and told me to call the company directly to find out who the "Greeter" is and file a claim. I didn't insist him staying with me since he had client that he needed to drive. Upon contacting the company, I was put in touch with Corey W., the Accounting Manager. He took my information down and assured that this claim will be settled as soon as they have spoken to the Greeter, who did not even have the decency to apologize for what he did. The next day when I called Premier Limousine, I was advised to talk to Todd D., the fleet manager, which in my opinion is not a nice person to deal with at all. On the other hand Corey W. was very understanding and helpful at first.

Long story short, after initially meeting with me, inspecting the vehicle, taking responsibility of the claim, obtaining two estimates from different dealerships, and given me the runaround for about a week, Todd D, Fleet Manager, has decided to turn this claim down. Instead of settling this minor claim, he's presenting falsified statements and wants me to file it through my insurance.

I understand that I myself am just a small limousine service company but that doesn't mean that you're entitled to treat me with disrespect and give me the runaround.

An official police report with DFW Police has been filed. I'm very disappointed in how unprofessional and poorly Todd D. has handled this matter.

I ask Eric D., President of Premier Limousine, that is this how he build his empire by depriving others from their right and their compensation?