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Review of Bonaventure Resort and Spa

We stayed in building 4 and had 2 rooms there and ...

We stayed in building 4 and had 2 rooms there and others from our wedding party had rooms in building 3. Rooms were beautiful and comfortable as well as very clean. The grounds are beautiful even with remodeling. Only downside the entire stay for ALL OF US this weekend was the guy working the pool bar Fran. We spent 20 min waiting for him to ask our drink orders and he took only my husbands order out of 4 of us and walked away after giving him his drink and not bothering with the rest of us. Then 15 min later asking the rest of us who were all sitting together what we wanted to drink. We asked if we could order food and he gave us menus....again only took my husbands order and walked away. Not bothering to take my order or the other couple we were with. 10 min before my husbands food arrives he took our order. Then Sunday 2pm my 26yr old son asked to open a tab on his credit card with same guy while we are all at pool he says they cannot do that. He asks if he can charge to room then and Fran tells him no. He asked for lunch menu and he tells him they do not serve food at patio bar...meanwhile we are watching food being delivered. Sent my other son who is 23 to ask to charge drinks to our room with other woman at bar and he has no issue. Fran you were frustrating and threw our rushed wedding schedules off Saturday because you couldn't bother with orders from women. So I had to split my husbands lunch with him and leave. Sunday you were just a jerk. Dont use Fran ask for another staff member. Everyone else there from ground staff to cleaners to desk help were phenomenal!! Great place to stay!