Currently staying here for the second time this mo...

Currently staying here for the second time this month because of renevations. I am a student had to print in color. 3 weeks ago I stayed here and the 1 colored printer was broken. This time I had a project due the next day that my grade relied on. So, when i went to the business center again, to my surprise, the printer was broken. I called down to the front desk for service to wait for 45 minutes for the answer that they ordered toner and the printer is broken. I walked down stairs to ask for another color printer and was told to go to staples because the only one was broken. I'm not sure why I would go to the staples across the street when all they need is toner which is a product sold at staples. Currently morbidly upset.... thank you Sheraton.