I know most people give this place 4-5 stars, but ...

I know most people give this place 4-5 stars, but it didn't quite do it for me. The staff was certainly friendly and helpful, but the bbq just wasn't the best. There just wasn't any wow factor making me want to come back. Maybe I happened to order the wrong thing? Let me say, this place was PACKED! Every seat was taken on a Sunday afternoon, and there was always a line of 10 people ordering takeout, so I wouldn't go off of my opinion alone when deciding whether to visit. Also on the downside, they have one of those old-fashioned rolling towel devices in the bathrooms (ick), and the Mrs Pac Man game in the corner is the regular, not Turbo, version.