Ty Bifano

Review of Simpson Tri-Cities - Toyota, C...

Made an appointment for an oil change, requested o...

Made an appointment for an oil change, requested on the phone a TRD filter. Was told they have one. Went for the service, no TRD filter, the attendant started making assumptions as to what weight oil to put in, actually got in a fight with me about it, popped my hood to show him what weight it takes. He failed to close my hood. He did let me know he'll order the filter, then told me no appointment necessary, I can just drive in but it may take 3 hours. I drove clear up to the Spokane Toyota Auto nation facility. 2 weeks later, these tri city clowns call and tell me they have my part fresh in from Portland. It takes 6 hours to drive from Tri cities to Portland....