Nicholas Gonzalez

Review of Hagerstown Ford

Very nice experience. My wife and I live in NY now...

Very nice experience. My wife and I live in NY now but like the dealership from prior purchases and leases. We went in on Christmas Eve, and although they were technically closed, they helped us.

We had an expiring lease (lease deal made at Hagerstown Ford) and we were looking to purchase the lease or buy a new Explorer. After test driving a 2017 Explorer and negotiating a price, they went on their way to make sure we didn't have to come back down from NY, all on Christmas Eve. We were very happy with their willingness to stay. Yes, they are trying to make a sale, but it is still gracious of them to stick it out for a few hours.

Overall, great people in the dealership and will likely be back again.