Called to get help for appeal. Representative got ...

Called to get help for appeal. Representative got my hopes up and then wasted my time spoke to 2 different people the first person was patient second person named Brandon not so much had to answer some questions as a standard procedure to ensure they could take my case was on the phone for over a hour wich I did not mind but when I asked them to hold or call me back while I got more information for accuracy I realised once back on the phone Brandon hung up no call back, voicemail or email left. Now I was placed on hold several times on duration of call and did not mind waiting but the one time I asked Company to wait it was a problem. I could not believe it. On a good note I ended up finding a better company with patience to help with my appeal and all has been great!

Update 2019: Coats & Todd just responded to my review to cover there butts. Point proven. Suddenly "No Brandon", "No records" for my call. You all beware of this company. Read the other reviews before you waste time with a bunch of liars and impatient representatives like I did. Lesson learned! On a good note I did thorough research and checked all reviews the second time and found another company last year that was amazing!! All went well with my case. Great firm with patience that was with me every step of the way and never forgot or lost me in the system.