I bought a brand new Dolby soundbar system that br...

I bought a brand new Dolby soundbar system that broke after one day of use. I was trying to get a complete refund but they only wanted to do a unit replacement. I kept getting the runaround from different customer service departments. They told me I had to call back because that department was closed. Well I call back the next and found out it was in fact open. No one seems to know how their new tech is supposed to work. I discovered a lot of other people having the same issue with this soundbar system. And when I finally talked to the department that deals with refunds the guy basically told me that this company doesn t care about you once they get your money. I ve been a long time customer but no more. Last product I ll ever buy. And I m telling people to not buy from this company