I'm a publix cookie freak, and I have been here mu...

I'm a publix cookie freak, and I have been here multiple times and ALL of the cookies be over cooked. I go there for the singular purpose of buying publix cookies and end up with oreos. I have thrown whole containers of cookies away, I have gone to the counter and asked if they have any cookies not over cooked. Their cookies are not soft, they are not tender, the skin is hard and center is tough.. Im 100% completely done with your cookies, i just bought a package tonight and all are hard and tough.. its b.s. learn to bake then sell cookies.