Betty Fellows

Review of Microsoft

I only gave this 1 star so I could post my issue w...

I only gave this 1 star so I could post my issue with Billing. I received an automated email message that my subscription has expired and will automatically be renewed. I switched off the auto-renewal.....will they billed me anyway and drafted $74.89 from my checking account. I explained this in the Chat, received a confirmation reply that my refund would be issued...... as of 10/days NO REFUND.....so if you get a reply from CMMRC.WNST.WW.OO Subject: SRX1376548926ID......all it means is you are screwed! I want my money back in my checking account NOW! I purchased this product originally last year in good faith....but 2017, I don't need to renew it so give me my money back MICROSOFT!!! Whatever you do DON'T put any credit card info on your account.....