We purchased a new 2017 Explorer Limited, two week...

We purchased a new 2017 Explorer Limited, two weeks ago from Hennessy Ford and the process couldn't have gone smoother! Walter Dancy made the process easy and painless. We were in and out of the dealership within a couple of hours. Walter was very knowledgeable about the particular vehicle we purchased and didn't not pressure or push us in any way. After getting home with the vehicle, we realized immediately that one of the kick plates was scratched pretty bad, to the extent that I knew I couldn't have done it. I contacted the dealership immediately about it, sent photos via email and the assistant sales manager, Adrian Turnbull handled the situation amazingly! He told me they would be sending me a replacement part asap and it arrived in the mail today. I couldn't be more pleased with the entire process at Hennessy and would recommend anyone in the market for a Ford to go to this dealership. We made the two hour drive from Fort Benning, Georgia and it was well worth it! We would definitely purchase another vehicle from Hennessy.