Very disappointed with Brampton Subaru's service d...

Very disappointed with Brampton Subaru's service department. I just called them to book an appointment for the valve springs RECALL on Impreza vehicles and was brushed away and denied service by the CSR since I did not buy my car from their location, even though I live 10mins away from Brampton Subaru now. Ironically, when I dialed their number the first thing I heard was, "this call will be recorded for quality assurance". I really hope they review the tape on this call (date Feb 2, 2019, time ~9:40). Also note, the Recall notice states, "to locate the NEAREST authorized Subaru Dealer, please visit....".

If Subaru is monitoring any of this feedback, I hope they understand that these are pretty amazing cars (built in Japan), ideal for Canadian weather, but dealerships such as Brampton Subaru are tarnishing the brand by the awful customer service. We're talking about a RECALL related service here involving safety risks!