Alicia White

Review of Embassy Suites Boca Raton

If I could give this hotel negative stars that is ...

If I could give this hotel negative stars that is 100% what I would do. When you call the hotel the automated recording states the property is newly renovated. It is NOT renovated at all.

When you drive into the property the grounds are a mess.

Checked into the hotel and the entire bar & restaurant are still closed except for limited take out food menu only.

Checked into the room and when flushing the toilet a high pitched sound wide a few minutes. The headboards to both beds were all scratched and tore up. Spoke with the front desk to switch rooms. Get moved to a different room and it s even worse. The beds are worse and this time there are stains all over the chairs, ottoman, couch, and rugs . The beds are even worse than the last room.

The girl at the front states ALL the rooms have beds that look like that and eventually the hotel will be updated and renovated.

They need the Hilton brand name Revoked.

Do not stay here. Pay the same money elsewhere at a cleaner hotel !!!