Stephan Marks

Review of Guidion

Extremely irritating, intrusive and bureaucratic c...

Extremely irritating, intrusive and bureaucratic company that I prefer not to do business with. But XS4All gives no other choice. So it has to be.

In the end, the technician comes for installation after moving house - and the modem does not work later in the day. Guidion does not want to make a new appointment because the `" ticket is already closed ".

Deb the second time, the technician can only confirm that the modem is not good.

The third time the technician does not show up and Guidion is unavailable by telephone. After waiting 5 minutes, the line is simply broken.

XS4ALL says to be aware of this mess. But ultimately it does not matter.