I usually don't write a post like this but when my...

I usually don't write a post like this but when my filters are more than one month late without a phone call or a email, I get a little angry. Plus I hate when I get the runaround and I got it twice. They offered to compensate by about $30 so that means the loss of water pressure, any contaminants that came into my house by bypassing the filters and any other issues that I do not think of are worth $30. I don't think they are a bad company but I think they are poorly managed or recently replaced management with worst management. I've decided to buy filters from the big companies now instead of my from the small company who I would usually support more. My other experiences with them were good within the past two years but this one is the one that broke the camel's back.