Andrew G

Review of West Coast Nissan

I do not recommend West Coast Nissan. The service ...

I do not recommend West Coast Nissan. The service person did nothing to help us figure out how to deal with our Nissan Rogue that was showing trouble on a Saturday. Service rep offered me the option of having my car towed to the dealer, and waiting for an appointment two weeks away. This was the week before Christmas, I was in a panic to get this vehicle fixed. I proceeded to call Morrey Nissan, located 15 min from West Coast Nissan, and the tech quickly offered basic trouble shooting steps. I then waited till Monday and called Morrey Nissan again and the tech suggested it could be a defect in my transmission...three days later we had a brand new transmission at no cost. Had WestCoast Nissan tried just a little to help me out then I would have gladly had the work completed there. Yesterday I went back to return some of the oil that I purchased and the same rep did nothing..didn't even ask me how I was or if my car troubles were sorted out.