I ve always had a great experience with Great Shot...

I ve always had a great experience with Great Shots but last Saturday I was less then impressed. We walk to guest services to book a bay. Was told there was a 2 hour wait and we didn t have a problem with that. The high schooler behind the counter acted like she didn t want to be there and was super rude. Come to find out we weren t even put in the wait list! We waited 3 hours for a bay even tho they had several open. I had to go back to guest services to finally get into a bay. The bartender even told us that we were next on list so she lied to us because we weren t even on the list. Once we got into the bay none of our cards worked and we had about an hour till they closed. The server acted super rushed with us. She mentioned that buckets were half off but we were charged full price in the bar. Kinda bummed... told the manager and he seemed to just brush it off. Hopefully I ll have a better experience next time.