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Auto Plaza USA - Not Worth Your Time, Money or Eff...

Auto Plaza USA - Not Worth Your Time, Money or Effort...
This Dealership Gives Every Used Car Dealer a Bad Name!!!
We made an appointment and worked out every detail before arriving at the dealership (4 Hour drive - each way). A quick test drive + visual inspection and thought we were on our way back on the road until I noticed a damaged transmission radiator core (>$1,500 hidden damage). Dealer said it was nothing and all Lexus radiators looked like that (photo attached). Spoke with a mechanic in the repair shop and admitted the car came in with a damaged grill and deflector shield. Was told to replace with aftermarket parts and spray paint the damaged transmission cooler coil to save on repair costs. Then put the vehicle up for sale... How any dealer can do this is beyond me. Called our Lexus Service Department back in Indiana to get a repair quote and the certified mechanic said selling a vehicle like this without a fully functional transmission cooler will result in >$10,000 transmission repair. Auto Plaza's behavior is just unforgivable, unprofessional, expensive and potentially result in unsafe vehicle operation. They do have a great selection of vehicles and excellent prices (with the exception of hidden delivery fees). However, Auto Plaza USA is a blatant reminder that the bitterness of poor quality lingers long after the sweetness of low price! And not every vehicle that goes to auction is bad - but all bad vehicles eventually go to auction to be sold to the unknowing...

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