degommary miranto

Review of UC San Diego Shiley Eye Center

Watch out for the scam with parking. A thorough ey...

Watch out for the scam with parking. A thorough eye exam, was followed by the shock that I had a yellow slip on my car. I read the slip and found out that I was being shaken down for 65 USD for parking without a "permit". When I checked in for the appointment, the receptionist did not mention that I would need a parking permit. Years ago when I came, the permits were provided automatically. How was I to know that I was expected to go to a machine and purchase a 1 USD permit per hour? When I complained about this, I was told the signs are everywhere. If they were everywhere, I would have purchased the permit. I then had to call a number only to be told that I must appeal the fine. I asked to speak to the General Manager of the hospital. I was told she would tell me the same thing. How would you like to come to a clinic and then find out that you are being fined 65 USD simply because of the negligence of the reception staff, and the whole check in process? Why was I not told that I needed a permit? Why are there no signs on the check-in desk? Needless to say I will not be paying any such fines, but this is going to take up my time unnecessarily. Shiley - you can do a lot better than this. Put up signs and ensure they are visible for all to see. Ensure your less than caring receptionists provide information about the parking situation upon check-in.