Mark came out to admit my mom to hospice and was u...

Mark came out to admit my mom to hospice and was unprofessional and inappropriate. My mom asked if she would feel better & he actually made the comment to my mom that he has only seen one person suffer at the end of their life and that was because they couldn t let go because of skeletons in their closet . Then when I said I was familiar with breathing machine that my dad had one he started asking personal questions about my father who passed 12 years ago . A few of the nurses were very nice but the others didn t do their job . . A case manager was never assigned & they never sent the emergency kit I should have received day one . I ended up calling 911 the day before my mom passed and switched to a real caring hospice for the last few hours of her life . Hospice is supposed to help families & VNA didn t . My mom suffered because of them and their lack of care . I had a mental breakdown and I m scarred for life because of VNA